It is our intention to provide the best merchandise available, with our utmost attention at all times. Please review our shipping and returns policy below. Should you have any questions, please contact us at (727) 733-6838.
Shipping
All merchandise, shipped within the United States, is shipped by United States Postal Service (USPS) or United Parcel Service (UPS). International, Alaska and Hawaii orders are shipped by US Mail or UPS and shipping is charged accordingly.
USPS Priority Mail or UPS Standard Ground Shipping rates for shipping within the United States are as follows:
| Up to $25.00 | $7.00 |
| $25.01 - $50.00 | $10.00 |
| $50.01 - $100.00 | $11.00 |
| $100.01 - $499.99 | $12.00 |
| $500.00 - $1000.00 | $22.00 |
| $1000.01 and up | $38.00 |
International shipping rates to Canada are as follows:
| Up to $25.00 | $10.00 |
| $25.01 - $50.00 | $13.00 |
| $50.01 - $100.00 | $15.00 |
| $100.01 - $499.99 | $17.00 |
| $500.00 - $1000.00 | $25.00 |
| $1000.01 and up | $45.00 |
International shipping rates to all countries outside of the US and Canada are as follows:
| Up to $25.00 | $15.00 |
| $25.01 - $50.00 | $20.00 |
| $50.01 - $100.00 | $30.00 |
| $100.01 - $499.99 | $40.00 |
| $500.00 - $1000.00 | $65.00 |
| $1000.01 and up | $100.00 |
Returns:
Returns are accepted within 14 days of purchase date. Special/custom orders are non-returnable.Chanter reeds must be returned in the original packaging and in a shipping box.
Backorder Items:
Backorder items will be subject to additional shipping charges.